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Privacy Policy


    Privacy Policy

    Welcome to (the “Site”). This statement sets forth Igenomix’s (“IGENOMIX” or “We”) privacy policy (the “Policy”) and describes the practices that We will follow with respect to collection, use and disclosure of personal identifiable information (“Personal Information”) of users of this Site.

    Collection - IGENOMIX will only collect Personal Information voluntarily provided by you to us through this Site from time to time, such as your name, address, telephone number, email address, your position and the like.

    Cookies - This Site may deposit information commonly referred to as "cookies" in a visitor's computer. A cookie is a token that a server gives to your browser when you access a Site. They store many types of data, and help provide additional functionality to our Site. Cookies do not collect Personal Information. For more information, see our Cookies Policy.

    Use - We will only use the Personal Information collected from you and we may from time to time refer to that information in an effort to (1) comply with your request for information or as otherwise consented by you when you submit the information; (2) provide you with the services and products you request or that have been ordered; (3) answer questions about our services, billing, payment methods or use of our Site; (4) process or collect payments for our services; (5) to conduct customer surveys; (6) understand your needs and better serve you by improving our products and or services; and (7) to contact you about the products and services that We offer. We will not sell or transfer your Personal Information to any third-party unless We clearly specify otherwise at the point of collection and obtain your consent.

    Disclosure - We will not disclose any Personal Information to any third-party for the purposes other than those for which it was collected (excluding our contractors to whom We may provide such information for the limited purpose of providing services to us and who are obligated to keep the information confidential), unless (1) you have authorized us to do so; (2) We are legally required to do so, for example, in response to a subpoena, court order or other legal process; and/or (3) it is necessary to protect our property rights related to this Site.

    If you provide Personal Information to this Site, We may combine such information with other actively collected information unless We clearly specify otherwise at the point of collection and obtain your consent. We may disclose Personal Information you provide via this Site to other IGENOMIX affiliates worldwide that agree to treat it in accordance with IGENOMIX’s Privacy Practices and use it for the same purposes.

    Retention – Your Personal Information will only be retained as long as necessary for the fulfillment of the purposes for which it was collected.

    Protection - We exercise great care to protect your Personal Information. This includes, among other things, using industry standard techniques such as firewalls, encryption, and intrusion detection. As a result, while We strive to protect your Personal Information, We cannot ensure or warrant the security of any information you transmit to us or receive from us. This is especially true for information you transmit to us via email since We have no way of protecting that information until it reaches us since email does not have the security features that are built into our Sites.

    We review our security arrangements from time to time as We deem appropriate.

    Changes - From time to time, We may change this privacy statement. Please refer to this page from time to time to review updates to this policy. Accessing and Correcting - You may send us an email at to correct or update any Personal Information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.


    Consent - You may change or withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting our Marketing Manager using the contact information set out below. In some circumstances, a change or withdrawal of consent may limit our ability to contact you.


    Contact Information - To ask questions or comment about this Policy and our privacy practices or make a complaint under this Policy, contact Paula Miquel our Marketing Manager at or by mail at 5160 Décarie Blvd, Montreal, Quebec H3X 2H9, Attention: Ms Paula Miquel.

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